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  We often receive similar questions from a variety of clients so we decided to keep the most frequent ones posted on the web site. Please e-mail us if you need answers you can't find here.

Q: What CAD file formats do you accept?
A: See our Data Submission Guidelines in the Capabilities Section.

Q: What factors affect the delivery of my project?
A: The first major factor would be whether or not the project will progress traditionally or by using Concurrent Engineering. Mold details and the number of parts are two other important considerations when planning the timeline of your project. We will work with you to develop a timeline that ensures a speedy but high-quality tool.

Q: I'm having a problem setting up and running our mold. Are your engineers available to come to my location? I don't really want to lose time shipping the mold.
A: Certainly. We'll assist you in any way needed to ensure your mold exceeds your standards, including working on location.

Q: May I e-mail my CAD file to you?
A: Yes, we accept CAD files via e-mail. Just check out the Data Submission Guidelines if you want more information on file formats, e-mail addresses, and information for files that are too large to e-mail.

Q: Will you then e-mail the mold's CAD file back to me?
A: Yes, if you prefer, we can do that. Just be certain you give us the exact e-mail address you'd like us to use.

Q: How can I ensure that our parts will release from a mold properly?
A: There are several ways to accomplish this but it all relates to well-designed molds. Adding more draft can encourage proper release as well as installing pullers. A common mistake during the design process is to assume that a smoother finish is always better.

Q: What's the best way to control cooling?
A: By installing water circuits or isolating water circuits for better temperature control.

Q: My mold blows open. How can I keep this from happening?
A: Adding parting line locks or more support pillars can fix this. However, adding them properly depends upon which direction the mold is blowing open.

Q: What can I do to properly maintain my molds?
A: Surface clean the molds on a regular basis and use proper types of grease for the particular situation.

Q: I need specific technical advice. Whom may I direct my Questions to?
A: You have several choices. Within our Request Section, we have an e-mail form that can be submitted and we'll respond within 24 hours. You can also call us at (317) 776-6823

Q: Are you hiring?
A: We always want to meet the best craftspersons available. If you're interested in exploring a future see our employment information on this web site.



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